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RT Request Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments ...
Perl
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Cerberus Helpdesk

Cerberus Helpdesk is a functionally and visually optimized interface that guides your managers and agents to the issues that need their attention.Cerberus Helpdesk Feature Highlights: - Customizable Ticket Views Teach Cerberus exactly what information you want and how you want it displayed. Your agents can choose their own important columns, ...
PHP
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eTicket

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl gateway - Supports ...
PHP
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hclTicket

hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket system that works. Past attempts ...
PHP
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PHD Help Desk

PHD Help Desk is a PHP, Javascript, MySQL open source Help Desks tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge database access. Functionalities. Registry of incidents: classification of such in two levels, type and sub type, state of the incident, description, ...
PHP
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Hot Open Tickets

HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the software, simply uncompress the package and ...
PHP
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PHPHelpdesk

PHPHelpdesk is a helpdesk application written in PHP.It currently supports managing user accounts, departments, and categories. It allows users to submit tickets and rate their priority. It allows many users to login and work on the tickets to resolve the problems. It also has some limited reporting functionality and will send ...
PHP
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