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Desk scripts

BIGdesk

Tickets can be submitted via the web interface or e-mail.It uses patTemplate for the template engine. ...

Bluetail Ticket Tracker

... customers which can be useful in a support desk scenario. This makes it possible to connect a ... customer. It is also helpful in a support desk scenario where the support engineer quickly need to find information about a customer. - Knowledge Base - BTT can also store more ...

Cerberus Helpdesk

Cerberus Helpdesk is a functionally and visually optimized interface that guides your managers and agents to the issues that need their attention.Cerberus Helpdesk Feature Highlights: - Customizable Ticket Views Teach Cerberus exactly what information you want and how you want it displayed. Your agents can choose their own important columns, ...

hclTicket

hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket system that works. Past attempts ...

eTicket

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl gateway - Supports ...

KnowledgebasePublisher

... - Knowledgebase - 24/7 - Help Desk - FAQs - Reduce Customer Support - Any other type of article that you want Requirements: · Web Browser: Internet Explorer 5.5+ and Gecko browser (Firefox / Mozilla / Netscape) · JavaScript: Must be enabled · ...

RT Request Tracker

... required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development. RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide. Features:Track critical data - RT is your organization's focal point for tracking tasks, issues, knowledge, and collaboration. - It's ...

SiteHelm

... management, team workflows, issue & task tracking, help desk, CRM, information portals, membership systems and customer support (PHP/MySQL). ...

iSupportCenter

... a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon. ...

Knodesk

... with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc. ...

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