XRMS

XRMS is a web-based application for managing business entities such as employees, customers, contacts, activities with those contacts, etc.

XRMS generally falls into the category of application known as Customer Relationship Management (CRM), Sales Force Automation (SFA), with aspects of Business Intelligence (BI). Basically, if your company needs to manage relationships with your customers and business partners, XRMS should be able to fulfill your needs.

XRMS could be the most advanced open source CRM application written in PHP.

Use it to integrate and manage your sales, service, and marketing data in a single information store. XRMS has the enterprise capabilities to become a single system of record for storing activities, files, and other interaction data with your customers, employees, partners, and prospects.

And, it is easily extensible to support your own processes and procedures for interacting with and supporting your customers.

Why does XRMS make sense for so many businesses? Here's some of the features that our community likes:
- Low infrastructure requirements
- Community-driven Open Source
- Enterprise-friendly licensing terms
- Clean data model for easy integration and migration
- Configurable, integrated workflow engine
- Configurable look and feel (themes)
- Translations for more than 20 languages
- Role-based security
- Database independence
- Shared calendar
- Plugin architecture for seamlessly integrating add-ins
- Extensive search
- Document management
- CTI and email integration
- Relationship tracking
- Customizable views
- Business intelligence