The thread of communication is stored in the database where a ticket number is assigned to a thread.
It is possible to create template responses which can be used when replying to a ticket entry.
Departments are setup to handle different areas of communication (help, sales, information, etc).
Top 4 Download periodically updates information of HelpDesk For osCommerce script from the developer, but some information may be slightly out-of-date.
Our script download links are directly from our mirrors or publisher's website. HelpDesk For osCommerce torrent files or shared files from free file sharing and free upload services, including Rapidshare, MegaUpload, YouSendIt, MailBigFile, DropSend, HellShare, HotFile, FileServe, MediaMax, zUpload, MyOtherDrive, SendSpace, DepositFiles, Letitbit, LeapFile, DivShare or MediaFire, are not allowed!