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Bluetail Ticket Tracker

Bluetail Ticket Tracker (BTT) is a system for creating, storing and keeping track of tickets. A ticket describes an issue of some sort.The users of BTT are divided in four different user categories: Staff, Friend, Customer and Anonymous. The access to the data stored in BTT can be tailored for the ...

epesi BIM

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epesi BIM is a web based application to store, organize and share information related to your business. The basic package includes Customer Relationship Management (CRM) modules which are centered around companies, not contacts. Because epesi BIM has modular architecture we were able to create with it a warehouse management system, a ...

Cerberus Helpdesk

Cerberus Helpdesk is a functionally and visually optimized interface that guides your managers and agents to the issues that need their attention.Cerberus Helpdesk Feature Highlights: - Customizable Ticket Views Teach Cerberus exactly what information you want and how you want it displayed. Your agents can choose their own important columns, ...

SugarCRM

SugarCRM has designed a CRM application that is fast, friendly, and even fun to use.SugarCRM is rethinking how technology can help companies manage customer relationships. Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction ...

hclTicket

hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket system that works. Past attempts ...

php Help Agent

php Help Agent is a support suite that allows you to offer your visitors assistance. It includes a knowledge base for frequent questions & answers, a trouble ticket system for email support and a live chat feature that allows you to chat live with your visitors. Features of the script package ...

yalst

yalst live support tool is a 1:1 advisory service software, allowing visitors to interact with the web site owners via chat sessions ("Live Support"). Using the yalst LiveSupportTool, a new level of interactivity with your visitors becomes possible. Instead of communicating with your customers through web forms or e-mail, you can approach customers directly ...

eTicket

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl gateway - Supports ...

RT Request Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments ...

SmoothOperator

SmoothOperator is a service ticket management system written in PHP that is geared more towards network consulting companys with multiple techs. It allows for both priority leveling jobs, job day scheduling, and on call paging. ...

iSupportCenter

iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon. ...

PMOS Help Desk

PMOS Help Desk is a PHP/MySQL customer support help desk. It supports unlimited departments, unlimited agents and admin monitoring, autoreplies, surveys, and many other useful features. It is easy to install and configure. ...

WebHelp

WebHelp is a complete Customer Relationship Management system (CRM), that's to say a platform that allows site owners to real-time communicate with visitors into their site. ...

Suptrac

Suptrac is an Open Source trouble ticket tracking and management system built on the L.A.M.P (Linux Apache MySQL PHP) stack. It allows IT professionals to manage customer calls and issues more effectively through the use of queues and prioritization mechanisms.It also allows customers to submit, update, and check the progress of ...

PHD Help Desk

PHD Help Desk is a PHP, Javascript, MySQL open source Help Desks tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge database access. Functionalities. Registry of incidents: classification of such in two levels, type and sub type, state of the incident, description, ...

EZ Ticket

EZ-Ticket is a PHP/SQL web based Ticket system, built with SIMPLICITY in mind. Unlike other ticket systems, this ticket system has the same functionality that other ticket systems have, without all the complexity, making it's use efficient and effective. ...

Hot Open Tickets

HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the software, simply uncompress the package and ...

Crafty Syntax Live Help

Crafty Syntax Live Help (CSLH) is an open source live support solution that helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer. Crafty Syntax includes a large range of features to allow multiple operators, multiple departments and multiple ...

Customer Live Chat System

Customer Live Chat System Web Interface is a chat system made with Delphi (using Indy components) and PHP (the Web Interface). Its purpose is to create a FREE & GOOD Customer Support Chat like famous LivePerson, Humanclick, PHPLiveSupport, etc. etc. ...

MyHelpdesk

MyHelpdesk is a PHP/MySQL Helpdesk system appropriate for the Support Desk of small organizations. The system was originally based on the OneOrZero Helpdesk but with a different set of features. ...
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